Last updated: 8 July 2026

By using the Asterclass Academy website, services, courses, programmes, digital products or learning resources, you agree to the following Terms of Service.

These Terms apply to Asterclass Academy services unless a separate set of programme-specific terms applies.

1. About Asterclass Academy

Asterclass Academy provides English language learning, educational preparation, online learning resources, placement tests, courses, digital subscriptions and related academic support services.

Some programmes may be delivered directly by Asterclass Academy. Other programmes may involve partner schools, tutors, digital platforms or third-party learning providers.

2. Use of Our Website and Services

You agree to use our website, forms, placement tests, learning resources and services for lawful and appropriate purposes only.

You must not copy, misuse, interfere with or attempt to gain unauthorised access to any part of our website, systems, digital platforms, learning resources or learner accounts.

3. Placement Tests and Level Guidance

Our placement tests and diagnostic tools provide estimated guidance only.

Placement results do not guarantee acceptance onto a course, examination success, academic progress or any specific learning outcome. Asterclass Academy may recommend a different level, pathway or course based on learner needs, tutor assessment or programme suitability.

4. Course Enrolment

Course availability, schedules, tutors, class sizes, locations, fees and learning formats may vary.

Full details will be provided before enrolment where applicable. A place on a course or programme is not confirmed until the required payment, registration or booking process has been completed.

Asterclass Academy reserves the right to amend course details where reasonably necessary, including changes to timetable, tutor, delivery format, resources or location.

5. Payments

All payments must be completed before course participation, digital access or programme enrolment unless otherwise agreed in writing.

Prices, offers and payment terms will be shown at checkout, on the relevant course page, or in the invoice or booking information provided.

Where a payment plan, subscription or recurring payment applies, you are responsible for ensuring that your payment method remains valid and that payments are made on time.

6. Digital Products and Subscriptions

Asterclass Academy may offer digital learning products and subscriptions, including online resources, practice papers, videos, answer resources, learner-portal access and access to associated digital platforms.

Digital subscriptions are billed according to the billing cycle shown at checkout. Customers are responsible for cancelling their subscription before the next billing date if they do not wish to continue.

Cancelling a subscription stops future renewals but does not normally refund the current billing period once digital access has begun.

By purchasing a digital product or subscription, you agree to receive access to digital content. Where digital access is provided immediately or shortly after purchase, payments are non-refundable once access has begun, except where required by law.

For more details, please refer to our Digital Subscription, Refund & Cancellation Policy.

Nothing in these Terms affects your statutory rights.

7. Refunds and Cancellations

Refund and cancellation terms may vary depending on the type of course, programme, service or digital product purchased.

For digital products and subscriptions, payments are non-refundable once digital access has begun, except where required by law.

For live courses, tuition, workshops or other services, cancellation and refund arrangements will be confirmed on the relevant course page, booking form, invoice or programme-specific terms.

Where a separate refund, cancellation or booking policy applies, that separate policy will take priority for the relevant product or programme.

8. Summer Programmes

Summer programmes may be subject to separate booking terms and conditions.

Where Asterclass Academy acts as an enrolment partner, liaison provider or coordinator for a partner school or host institution, the summer programme may also be subject to the terms, rules, policies and refund conditions of that partner institution.

Please refer to our Summer Programmes Booking Terms for summer programme bookings.

9. Educational Outcomes

Asterclass Academy provides structured learning support, preparation resources and academic guidance.

We do not guarantee examination results, school admission outcomes, visa outcomes, university offers, language scores or specific academic performance.

Learner progress depends on a range of factors, including individual ability, attendance, consistency, wider preparation, parental support and engagement with learning resources.

10. Learner Conduct

Learners are expected to behave respectfully towards tutors, staff, classmates, partner schools and other learners.

Asterclass Academy reserves the right to remove or suspend access to a course, programme or digital platform where there is serious misconduct, misuse of resources, inappropriate behaviour or breach of these Terms.

11. Third-Party Platforms and Resources

Some Asterclass Academy services may include access to third-party platforms, tools, partner resources or external learning systems.

Access to third-party platforms may be subject to separate terms, account setup, technical requirements and platform availability.

Asterclass Academy is not responsible for outages, technical failures or changes made by third-party platforms, although we will make reasonable efforts to assist with access issues where possible.

12. Intellectual Property

All website content, course materials, practice papers, videos, designs, text, branding, digital resources and learning materials provided by Asterclass Academy belong to Asterclass Academy or its licensors unless otherwise stated.

You may use learning resources for personal educational use only.

You must not copy, share, resell, distribute, upload, reproduce, modify or commercially exploit Asterclass Academy materials without written permission.

13. Data Protection and Privacy

We collect and process personal information in order to provide our services, manage enquiries, process enrolments, deliver learning resources, support learners and communicate with customers.

For more details, please refer to our Privacy Policy.

14. Website and Service Availability

We aim to keep our website, learner portals and digital resources available, but we cannot guarantee uninterrupted access at all times.

Access may be affected by maintenance, technical issues, third-party platform outages, updates or events outside our reasonable control.

15. Limitation of Liability

Asterclass Academy will provide its services with reasonable care and skill.

To the fullest extent permitted by law, Asterclass Academy is not liable for indirect losses, loss of opportunity, loss of results, loss of data, or losses caused by events outside our reasonable control.

Nothing in these Terms limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or your statutory rights as a consumer.

16. Changes to These Terms

We may update these Terms from time to time.

The latest version will be published on this page. Continued use of our website, services, courses or digital resources after changes are published indicates acceptance of the updated Terms.

17. Contact

For any enquiries, please contact: academy@asterclass.co.uk.